INFORMATION FOR CLIENTS – NEW PROCEDURES
The UK Government class Sports Therapists in England as Healthcare Professionals and have authorised us to continue working both during Lockdown 2 and subsequently in Tier 3 restrictions, subject to stringent Health and Safety guidelines.
(from 3rd December 2020)
Hands-On Treatments are available for Sports Therapy and Massage
To limit the risk of Covid transmission there have been a few changes made to the process both before and during each session, to help ensure both your safety and mine.
£45 – First Visit (NEW clients)
£40 – Follow Up Appointments
Home Visits – not available at this time.
Discounts Available for Block Bookings – ideal for individuals on a maintenance program –
£5 off per session when 4 sessions pre-paid in advance = £140 for 4 sessions (rather than £160 if bought individually). Save £20
£7 off per session when 6 sessions pre-paid in advance = £198 for 6 sessions (rather than £240 if bought individually). Save £42
£10 off per session when 10 sessions pre-paid in advance. £300 for 10 sessions (rather than £400 if bought individually). Save £100
Information for clients pre treatment (PDF) (all clients)
Covid-19 Checklist Client Declaration (PDF) (all clients)
Covid-19 Checklist Client Declaration (Word) (all clients)
Consultation Form (PDF) (new clients)
Consultation Form (Word) (new clients)
Your Temperature / Symptoms
Before you leave your home, please check your temperature, and consider if you are experiencing any Covid-19 symptoms. If yes to any of those questions, please postpone or cancel your appointment.
If you are a first-time client, your pre-session consultation will now take place via the phone or video-conferencing – rather than face to face. And / or a consultation form emailed for completion prior to the visit. (View PDF) or (Download Word version)
If you are an existing client there will be a short update consultation – to see how you have been since pre lockdown and whether you have any Covid-19 issues. Also, via phone or video conferencing.
There will also be a consent form to complete regarding exposure to Covid-19. If you are considered a high-risk client, it may not be possible to massage you at this time. (View Here)
Therapist Declaration – I will provide all clients with a signed declaration via e-mail on the morning of treatment confirming that I am not suffering with symptoms of Covid-19. (View Here)
Documents scanned and sent via e-mail
All consultation & consent documents can be signed & brought on the day or preferably scanned/photographed & emailed to me beforehand.
Face Masks – I will provide clients, and chaperones, with an IIR facemask to wear for the duration of your visit (unless you bring one of your own). This is for my protection as well as protecting others who visit the clinic.
Client Consent & Declaration Forms
For all clients, there will be an additional declaration to complete before each treatment stating that:
PLEASE DO NOT ARRIVE FOR A MASSAGE IF YOU FEEL UNWELL, HAVE A HIGH TEMPERATURE, A COUGH, OR ANY OTHER COVID-19 SYMTOMS.
Please contact me to postpone your massage until your symptoms have completely disappeared.
Pen – Please bring you own pen each time you visit to sign your up-to-date health declarations.
Water – Please also bring your own water bottle if possible.
Clothing – Please wear easy to remove clothes. You will be given a lidded container in which to put them when you undress. Leave large coats and bags in the boot of your car where at all possible.
Remove Jewellery at home – Please avoid wearing jewellery as this makes the process simpler.
When you arrive, you will:
In the treatment room:
Toilet / Washroom
Treatment Room Deep Clean – The treatment room has been repainted and deep-cleaned.
People with the following health issues may be considered at higher risk and may need a referral from their GP. In certain circumstances the therapist may decline to treat.
For a more comprehensive list, go to: www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk
Donning of PPE – Putting on PPE will be in line with Public Health England guidelines (View Here)
Doffing of PPE – Taking off PPE will be in line with Public Health England guidelines (View Here).
Cleaning Chart – This will be on display to verify that all cleaning of the clinic has been completed in between clients and the times it was carried out. (View Here)
COSHH Awareness Certificate – Control of Substances Hazardous to Health Regulations CPD course completed on 13 June 2020 (View Here)
Check List for client arrival – for me to ensure that all paperwork, payment and preparation has been made before accepting the next client into the clinic. (View Here)
Risk Assessment – I have carried out a very thorough Risk Assessment of the premises prior to re-opening the clinic after lockdown. This process will be regularly reviewed and updated wherever necessary. (View Here)
Health and Safety Policy – will be regularly reviewed and updated in line with legislation. (View Here).
Clinic Address – 30 Bradshaw Avenue, Whitefield, M45 7TD (view entrance image)
I have been working full time as a Sports Therapist for the last 5 years. I am a level 5 Advanced Clinical Sports Therapist, working in clinic as well as in people’s homes and at events.
I have over 270 5-Star Reviews on Google, Yell and Facebook.
I will coach you on how you can reduce your specific pain with one-on-one tuition and follow up with practical advice regarding your rehabilitation.
I will be able to discuss your condition, provide hands-on therapy, and also give practical advice and visual coaching so that you will be able to treat your ailment in between therapy.
Muscle, Nerve or Joint Pain
Hands-On Therapy when clinically justified
Therapy options such as Heat/Cold & application safety
Follow Up e-mails and messages with Video Links
Exercises, Stretches and Strength Training tips
I received treatment from Richard for plantar fasciitis - he is professional, informative & very friendly. He also followed up my treatment with self help exercises. Thanks to Richard I'm now pain free!!
A fantastic and professional service which correctly diagnosed and treated my shoulder and neck discomfort. Richard also advised certain post treatment exercises to prevent the problem recurring.
Very professional, knowledgeable and thorough, I have been using Achilles Healers Sports Therapy to fix a sprained foot, and excellent results so far. I would highly recommend to anyone needing any niggles or injuries sorted!
Professional and cheery throughout both sessions, helped alot with my leg pain and would highly recommend him to anyone with the same problem
A very professional service, from online booking through to aftercare, Richard certainly knows his stuff. He is very thorough in assessing the whole body, not just your injury. His aftercare advice is also excellent. Highly recommended.
I went to Richard for shoulder and back pain and he worked wonders! Brilliant treatment and he also gave me some stretches to do at home which have been working well in between treatments, thank you!
I constantly struggle with neck and back pain and have been thrilled by the level of treatment I have received. Even when I go away, I have received information on how to self treat in between treatments.