Treatments After Lockdown 2
INFORMATION FOR CLIENTS – NEW PROCEDURES
Treatments After Lockdown 2 – Acute & Chronic Pain Relief plus General Massage Therapy
The UK Government class Sports Therapists in England as Healthcare Professionals and have authorised us to continue working both during Lockdown 2 and subsequently in Tier 3 restrictions, subject to stringent Health and Safety guidelines. After Lockdown 2 – Sports Therapists can offer hands-on therapy for both Acute and Chronic pain relief, plus General Massage Therapy
(from 3rd December 2020)
Hands-On Treatments are available for Sports Therapy and Massage
To limit the risk of Covid transmission there have been a few changes made to the process both before and during each session, to help ensure both your safety and mine.
- Video / Phone Consultation – 10 minutes (all clients)
- Treatment Time – up to 45 minutes (to limit risk of viral load in an enclosed space)
- Aftercare Advice – free for all clients via e-mail or WhatsApp
- Ventilation / Sanitisation / Cleaning Clinic / Change PPE – 30 minutes between clients
£45 – First Visit (NEW clients)
£40 – Follow Up Appointments
Home Visits – not available at this time.
Discounts Available for Block Bookings – ideal for individuals on a maintenance program –
£5 off per session when 4 sessions pre-paid in advance = £140 for 4 sessions (rather than £160 if bought individually). Save £20
£7 off per session when 6 sessions pre-paid in advance = £198 for 6 sessions (rather than £240 if bought individually). Save £42
£10 off per session when 10 sessions pre-paid in advance. £300 for 10 sessions (rather than £400 if bought individually). Save £100
Links to Documents and Forms
Information for clients pre treatment (PDF) (all clients)
Information for clients pre treatment (Word) with hyperlinks (all clients)
Covid-19 Checklist Client Declaration (PDF) (all clients)
Covid-19 Checklist Client Declaration (Word) (all clients)
Consultation Form (PDF) (new clients)
Consultation Form (Word) (new clients)
Before You Visit The Clinic
Your Temperature / Symptoms
Before you leave your home, please check your temperature, and consider if you are experiencing any Covid-19 symptoms. If yes to any of those questions, please postpone or cancel your appointment.
First Visit
If you are a first-time client, your pre-session consultation will now take place via the phone or video-conferencing – rather than face to face. And / or a consultation form emailed for completion prior to the visit. (View PDF) or (Download Word version)
Existing Clients
If you are an existing client there will be a short update consultation – to see how you have been since pre lockdown and whether you have any Covid-19 issues. Also, via phone or video conferencing.
Covid-19 Questionnaire
There will also be a consent form to complete regarding exposure to Covid-19. If you are considered a high-risk client, it may not be possible to massage you at this time. (View Here)
Therapist Declaration – I will provide all clients with a signed declaration via e-mail on the morning of treatment confirming that I am not suffering with symptoms of Covid-19. (View Here)
Client Consent and Declaration Forms
Documents scanned and sent via e-mail
All consultation & consent documents can be signed & brought on the day or preferably scanned/photographed & emailed to me beforehand.
Face Masks – I will provide clients, and chaperones, with an IIR facemask to wear for the duration of your visit (unless you bring one of your own). This is for my protection as well as protecting others who visit the clinic.
Client Consent & Declaration Forms
For all clients, there will be an additional declaration to complete before each treatment stating that:
- There has not been any contact with anyone with Covid-19, in the last 14 days, to your knowledge (*Exemption for NHS workers wearing PPE on the frontline)
- There have not been any symptoms: – dry cough, temperature over 37.8°C, loss of smell and/or taste
- Should you show symptoms of or test positive for the virus in the next 14 days that you will inform me as soon as possible
- Should you test positive for the virus, you or I am obliged to inform NHS Test & Trace
PLEASE DO NOT ARRIVE FOR A MASSAGE IF YOU FEEL UNWELL, HAVE A HIGH TEMPERATURE, A COUGH, OR ANY OTHER COVID-19 SYMTOMS.
Please contact me to postpone your massage until your symptoms have completely disappeared.
What to do and how to prepare
Pen – Please bring you own pen each time you visit to sign your up-to-date health declarations.
Water – Please also bring your own water bottle if possible.
Clothing – Please wear easy to remove clothes. You will be given a lidded container in which to put them when you undress. Leave large coats and bags in the boot of your car where at all possible.
Remove Jewellery at home – Please avoid wearing jewellery as this makes the process simpler.
When you arrive, you will:
- Have your temperature taken at the entrance to confirm it is below 37.8 degrees Celsius using a non-contact infrared thermometer
- Be given an IIR facemask to wear during your time in clinic unless you have brought your own.
- Be required to take off your shoes and place them in a box.
- Sanitise your hands using the automated dispenser in the hallway
- Walk to the practice room without touching anything other than the stairs handrail
In the treatment room:
- Cushions, soft furnishings and all non-essential items have been removed.
- All surfaces are wipe clean PVC.
- The massage table and face cradle will have been thoroughly disinfected and covered with paper towel and disposable covers.
- The linens are all clean, (single use) and you will be encouraged to wear your face mask until you exit the clinic.
- The therapist will be using personal protective equipment – until the requirement relaxes. This will include an apron, IIR face mask, a face shield (and vinyl gloves if necessary).
- There will be a plastic box with a lid for you to store your clothes, personal items, water bottle and pen (which is sanitised after every client)
- There is a 2nd automatic hand sanitiser dispenser in the treatment room for you to use.
- When the treatment/massage is over, please leave all the linens and towels on the couch.
- Keep your IIR facemask on until you have exited the clinic
Precautions Implemented
Ventilation
- The treatment room will be ventilated between appointments, but also during treatment if outside temperatures allow.
- There is a fan at the window to increase ventilation in the treatment room and thereby reduce the risk of exposure to the Covid-19 virus. (View Here)
- The couch is now set up in the room so that your head is closer to the (open) window.
Toilet / Washroom
- You can use the toilet / washroom if you require (but please try to go at home prior to your appointment if possible).
- Hand washing facilities include pump-action anti-bacterial soap, paper towels and a foot-pedal bin to dispose of the paper towels.
Payment
- Payment should, where possible, be made prior to the appointment via Direct Bank Transfer or using the SumUp Invoice.
- I have a contactless payment terminal to take card payments on the day if required.
- As a last resort, you can pay by cash by placing it in a sealed envelope and leave it in the clothes box. Please bring the exact money as I cannot provide change at this time.
Treatment Room Deep Clean – The treatment room has been repainted and deep-cleaned.
Disinfection
- There will be an approximate 30-minute gap between clients, to enable disinfection of the practice space, therapy table and equipment, hallways and bathrooms etc, with enough time to dry and take effect.
- The room will be ventilated between clients and also at the end of each day.
- Overnight, the room will be sanitised using two UVC Ozone Ultraviolet lamps which kill bacteria and microbes. (View Here)
VULNERABLE CLIENTS – POTENTIAL CONTRA-INDICATIONS TO MASSAGE
People with the following health issues may be considered at higher risk and may need a referral from their GP. In certain circumstances the therapist may decline to treat.
- Those shielding vulnerable family members, front-line NHS staff & carers
- Anyone currently receiving treatment for cancer, any serious lung condition, anyone recently post-operative
- Experiencing severe post Covid-19 circulatory complications – DVT, micro-embolisms, CVA or PE
- Aged 70 years or older
- Pregnancy
- Mild heart & respiratory conditions – and supressed immune systems
- Diabetes
- BMI over 39
- Anyone who has been in contact with someone with Covid-19
For a more comprehensive list, go to: www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk
Checklists Prior to Treatment
Therapist Temperature Chart – I will be taking my temperature twice a day and keeping a written record as proof that I do not have a fever. (View Here)
Donning of PPE – Putting on PPE will be in line with Public Health England guidelines (View Here)
Doffing of PPE – Taking off PPE will be in line with Public Health England guidelines (View Here).
Cleaning Chart – This will be on display to verify that all cleaning of the clinic has been completed in between clients and the times it was carried out. (View Here)
COSHH Awareness Certificate – Control of Substances Hazardous to Health Regulations CPD course completed on 13 June 2020 (View Here)
Check List for client arrival – for me to ensure that all paperwork, payment and preparation has been made before accepting the next client into the clinic. (View Here)
Risk Assessment – I have carried out a very thorough Risk Assessment of the premises prior to re-opening the clinic after lockdown. This process will be regularly reviewed and updated wherever necessary. (View Here)
Health and Safety Policy – will be regularly reviewed and updated in line with legislation. (View Here).
Clinic Address – 30 Bradshaw Avenue, Whitefield, M45 7TD (view entrance image)
Payment can be made by Bank Transfer or via Invoice
(link will be sent via SumUp banking App).
£45 for a Package of
- a 10 minute Video/Phone Consultation
- 45 minute Hands-On Treatment
- & Email & WhatsApp Aftercare Advice
(* First Visit £45, follow up sessions £40)
Advice from an experienced therapist
I have been working full time as a Sports Therapist for the last 5 years. I am a level 5 Advanced Clinical Sports Therapist, working in clinic as well as in people’s homes and at events.
I have over 270 5-Star Reviews on Google, Yell and Facebook.
I will coach you on how you can reduce your specific pain with one-on-one tuition and follow up with practical advice regarding your rehabilitation.
Why book a Consultation & Appointment?
I will be able to discuss your condition, provide hands-on therapy, and also give practical advice and visual coaching so that you will be able to treat your ailment in between therapy.
Muscle, Nerve or Joint Pain
Hands-On Therapy when clinically justified
Self-Massage Techniques
Therapy options such as Heat/Cold & application safety
Follow Up e-mails and messages with Video Links
Exercises, Stretches and Strength Training tips
