Frequently Asked Questions
What are the side effects of using Painmaster?
– There are no side effects to using the Painmaster. The only exception can be those who have hypersensitive skin or allergic reactions to adhesive bandages. When using Painmaster, if soreness or rashes occur, discontinue use of this product.
If I have a pacemaker, would I be able to use the patch?
– No, people who are currently using a pacemaker should not use the patch at any time.
When the Microcurrent is generated by the Painmaster MCT patch, will I feel the current?
– The micro current which is generated by the Painmaster is at a low level such that the currents cannot be felt. (42 millionths of an amp) So no, you cannot feel the current.
Is there any possibility of using the Painmaster patch with other Transdermal Delivery patches?
– People who are using other Transdermal Delivery patches should at first not use the patch until being consulted by their physician. Individuals should contact their physician if you are using other patches such as oestrogen patches.
What if I am pregnant, can I still use the Painmaster patch?
– No, it is strongly advised that pregnant women should not use the patch.
Are children able to use Painmaster?
– It is strongly advised that children under the age of 12 should never use or play with the patch.
How do I know if Painmaster is working/emitting currents?
– There is a small red light attached to one of the patches. If the light is on then the patch is working correctly.
What type of battery does the Painmaster use?
– There is a power supply which is built-in to the device and is a part of the microchip. This is unable to be taken out or replaced and is inside the device in such a way that the battery is protected from water and other element damage.
Is Painmaster waterproof?
– Yes, The patches are waterproof. However, we strongly advise that the patches are removed when bathing, because this strongly reduces its life.
Am I able to wear it for more than 3-5 days?
– We advise that the unit should not be worn for more than 3-5 days to avoid irritation to the skin from the adhesive. The patch can be used up until the moment when irritation occurs, which would be the indicator to stop using it. When the small red light is not lit, then the patch is no longer effective.
Can medication be used in conjunction with Painmaster?
– Yes. Other medication can be used to enhance the relief of pain in conjunction with the Painmaster.
Should the patches be places in the location of the pain?
– No. the patches should not be places on the area of pain. The patches should be placed so that they surround the area of pain. For example placing the patches side to side or up and down around the pain.
How long will the battery last in the device?
– The battery in the patch will last for approximately 300 hours. Other factors that determine the battery life includes the way the product is used by the individual and the conductivity of the skin.
What should be the temperature the MCT patch should be used and stored in?
– The patch should only be used between 10 and 45 degrees centigrade (50 to 113 Fahrenheit). Also the humidity range should be between 20% and 90%
If the Painmaster does not affect me in any way, am I able to get my money back?
– while the Painmaster has been clinically proven to significantly reduce pain, a small minority may gain little relief form the product, meaning that we cannot guarantee it’s efficacy. While we are able to offer support in such cases, we cannot offer refunds when the Painmaster is not as effective as hoped.